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Text messaging at Numerica

Numerica Credit Union members have another way to communicate with the credit union about their financial questions: text messaging.

Text messaging is similar to Numerica’s Online Chat, where members can text general questions about their account or Numerica services to 509.535.7613. This feature is offered Monday through Friday from 8 a.m. to 5 p.m. Messages are not received after business hours and no record of text is kept.

There is no enrollment* for this service, just another easy way to communicate!

Text messaging is different than fraud alerts where an account is monitored and you are texted if the fraud monitoring service detects a suspicious transaction. 

pair of hands holding a yellow phone and texting

Popular questions you can ask via text

What is the balance of my checking, saving, bonus savers account, IRAs, all accounts, or loan?    

We can help you with that after verification is received

What branches are currently open?     

Find locations and hours 

What time does the branch open?       

Find locations and hours 

What time does the branch close?      

Find locations and hours 

What is the branch phone number?     

Give us a call at 800.433.1837 and we can help you find the right branch or representative.

When is my credit card bill due?          

Thanks for the question! Credit card payments are due before the 28th of each month.

Can I send you a screenshot? 

Unfortunately, we can’t view images like pictures, screenshots, gifs, or video.

What checking accounts do you offer?            

We have two great personal checking accounts

What savings accounts do you offer?  

If you’re looking to get started, earn bonuses, or for long-term savings - we have a savings product for you! 

What are my finance options to buy a house? 

How exciting! Numerica has several home loans available. You can also find a home loan officer that’s perfect for you.

What is the current rate for a CD?       

Find all our current rates 

Are you currently hiring?          

Thanks for your interest in joining the Numerica team! Check out our current openings

What should you bring to the branch when opening an account?      

Please bring your: Photo ID, SSN/ITIN, $20 membership fee and a $25 (for checking or savings accounts). Joint account? Both members need to come in.

Can you please block my card?           

You can block and freeze your card from the app and online. 

Can I order a replacement card?         

We can help with that! Give us a call at 800.433.1837 and we can get you a new card.

Can I order checks?     

We can help with that! Give us a call at 800.433.1837. You can also order checks at a branch if you’d like to see the options we have available.

I need to update my address.   

We can help with that! Give us a call at 800.433.1837.

What is the status of my loan?

We’re sorry, that information isn’t available via text. Please give us a call at 800.433.1837, select option 2 to speak with a lender, and we can help you.

Why does it show that I owe twice the amount?         

If your account goes past due, even by just 1 day, it combines the current and next month balances. Questions? Call us at 800.433.1837.

What is your fax number?        

Our fax number is 509.536.6119. Please include your name, who you’re trying to reach, the last 4 digits of account number, and the purpose of the fax.

What can this service do?        

Great question! Texting is a fast, easy way to get the answers you’re looking for. There’s a lot we can help with. Just text us and ask!

What is Numerica’s routing number?   

Numerica’s routing number is 325182690. For your full account number, make sure to sign into Online Banking.

 I’m going on vacation. Can you update my account with travel notes?          

Sorry! We can’t update that via text. Give us a call at 800.433.1837 or use our secure chat feature

Can I schedule an appointment at a branch for mortgage/ business loan/ new account or a new card?

Appointments can’t currently be made over text. Give us a ring at 800.433.1837 and we can help you out!

*Message and data rates may apply. Airtime, roaming, data usage and minutes of use may be billed by your mobile provider. Some wireless carriers charge for web-enabled services, so please consult your carrier for any related costs. Standard data plan rates apply and vary depending on individual calling plans. See carrier for specific rates and terms.

Today's Rates

May 23, 2019

Home Equity Line of Credit

as low as 5.75% APR

Certificates

as high as 3.05% APY

Visa Rates

as low as 10.24% APR

Mortgage Rates

as low as 4.120% APR

Auto/Truck (New/Used)

as low as 3.74% APR

Bonus Checking

2.00% APY

Have a question?