Phishing scams: How to spot and avoid them

Learn how to spot phishing scams, avoid fraud, and protect your accounts with simple tips to stay secure online and on your phone.

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How to recognize scams before they reach your account

Phishing scams are getting harder to spot and more convincing than ever.

They used to be easy to catch. Obvious typos. Strange email addresses. Messages that just didn’t feel right.

Now, they often look like they’re coming from brands you trust. A text about a suspicious charge. A message saying your account is locked. Even a phone call asking you to confirm recent activity.

It can feel real. That’s the point. 

You may receive real fraud alerts

Financial institutions, including Numerica, may send text messages if there’s unusual activity on your card.

These alerts are meant to help you quickly confirm a transaction and protect your account.

They are simple and direct. Most ask you to reply YES or NO to confirm activity.

Find out more about Numerica's fraud text alerts

How to recognize a real Numerica fraud text alert

Numerica fraud text alerts follow a consistent pattern:

  • They reference a specific transaction (amount, merchant, last 4 digits)
  • They ask you to reply YES or NO
  • They do not include links
  • They do not ask for passwords, passcodes, or account details

If a message asks you to click a link, log in, or share sensitive information, it is not a Numerica fraud alert.

 

How phishing scams work

Most phishing attempts follow a simple pattern:

  • You get a message about a problem
  • It creates a sense of urgency
  • It asks you to click a link, call a number, or share information  

That moment – when you’re reacting quickly – is what scammers are counting on. 

What this looks like in real life

You might see messages like:

  • “Unusual activity detected. Tap to verify.”  
  • “Your account is locked. Log in to restore access.”
  • “Suspicious charges. Call now to review.”  

These messages are designed to look legitimate. Even careful people get caught. Scams like these are often part of larger imposter scams designed to trick you into acting quickly.

 

A quick way to stay safe

If you receive a message about your account, pause before taking action.

Instead of clicking a link or calling a number in the message, go directly to a trusted source:

A few extra seconds can make all the difference.

A reminder from Numerica

We will never:

  • Ask for your passcodes or login information
  • Ask you to move money to “protect” your account
  • Send links asking you to verify personal or account details  

If you receive a message like that, it’s not from us. 

What to do if something feels off

If a message doesn’t feel right:

  • Don’t click, respond, or engage
  • Delete the message  

If you think you may have interacted with a scam:

  • Contact Numerica right away at 800.433.1837 or connect with a Numerica team member
  • Change your passwords  
  • Monitor your accounts for unusual activity  

You can also report phishing attempts:

Remember this

Pause. Verify. Then act.

Scammers rely on quick reactions. Taking a moment to check can help protect your money and peace of mind.   

Written April 2026

Written by the Numerica Financial Education Team: Helping members grow their money across Spokane, North Idaho, Wenatchee, and the Tri-Cities.

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