Contact us

We’re here for your well-being — and your questions! Welcome to your one-stop shop for connecting with Numerica.
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Call us 

Member Service Center: 800.433.1837

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Hours

  • Monday to Friday, 7 a.m. to 6 p.m.
  • Saturday, 9 a.m. to 2 p.m.

Visit in person or virtually

Schedule an appointment

BOOK AN APPOINTMENT

Need in-person assistance? Let's meet at your nearest branch. See how scheduling works.

Prefer to connect from anywhere? 

START A VIDEO CALL NOW

Use our on-demand Video Banking service, available weekdays from 8:30 a.m. to 5 p.m.

Find a branch near you

VISIT YOUR LOCAL BRANCH

Stop by a branch when it works for you. No appointment needed or join the line before you arrive. See tips for joining the line.

For debit or credit card assistance

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Activate your card

855.477.1140

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Report fraud or a lost/stolen card

800.433.1837

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Freeze or unfreeze your card

800.433.1837

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 General card questions

800.433.1837

Help in hard times

Financial counseling: 855.400.3710 

Numerica partners with GreenPath Financial Wellness to provide members with free, one-on-one money management, budget, and debt counseling by phone. Members can also access a suite of free, on-demand financial wellness resources. 

Hardship assistance: 509.688.6989

If you are having trouble making a payment, please reach out to our Accounts Control team.  

  • Monday to Friday, 8 a.m. to 6 p.m.
  • Saturday, 9 a.m. to 2 p.m.

Direct deposit information

Numerica routing number

325182690

Finding your account number

In Online Banking, this will be listed as your ACH number. Here’s how to locate your account number.

Mailing address

Numerica Credit Union
PO Box 4000
Spokane Valley, WA 99037

Helpful links

Holiday closures

New Year's Day – Jan. 1, 2025
Martin Luther King Jr. Day – Jan. 20, 2025
Presidents Day – Feb. 17, 2025
Memorial Day – May 26, 2025
Juneteenth – June 19, 2025
Independence Day – July 4, 2025
Labor Day – Sept. 1, 2025
Federal holiday – Oct. 13, 2025
Veterans Day – Nov. 11, 2025
Thanksgiving – Nov. 27, 2025
Christmas Eve – Dec. 24, 2025 (closing at 1 p.m.)
Christmas Day – Dec. 25, 2025
New Year's Eve – Dec. 31, 2025 (closing at 5 p.m.)

Holidays falling on Sunday are observed the following Monday.

Digital banking reminder

Access your accounts 24/7 using Online Banking or the Mobile App.

Media inquiries

Looking for an expert source for a story?

The Numerica team includes experts covering all topics of finance:

  • Consumer lending
  • Business lending
  • Business trends
  • Auto and vehicle loans
  • Recreation loans
  • Credit and debit cards
  • Payments
  • Fraud and identity theft
  • Community engagement
  • Financial education
  • And much more

Numerica media contact

Amanda Swan: aswan@numericacu.com
 

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Payments made through the QuickPay portal or by phone require a debit card or eCheck (bank account and routing number). Credit cards are not accepted. A $10 processing fee applies to each phone or online payment.

Debit card payments are typically posted right away, but timing may vary by financial institution. eCheck payments must be submitted by 12:30 p.m. PT on a business day to be processed the same day. Payments made after that may be processed the next business day.

For full processing and timing details for QuickPay online payments, see the QuickPay terms and conditions. 

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