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Digital Banking has a new look. See our how-to guides for personal and business accounts.
Scam websites can look almost identical to the real thing. Learn how to check a website before signing in and what to do if you shared information.
Need to access your Numerica account? The safest options are simple:
Don’t assume the first search result belongs to Numerica. A scammer can pay for an advertisement that appears above the real result.
A one-time passcode is the temporary number sent to confirm that it’s really you signing in. Get a code when you weren’t trying to sign in? Don’t enter or share it. Close the page and contact Numerica at 800.433.1837.
Yes. Numerica has found scam websites designed to look like our homepage and Online Banking login.
A scammer can copy our logo, colors, website content, and real contact information. The page may be nearly identical to Numerica’s actual website.
This doesn’t mean Numerica’s real website was hacked. This is a form of phishing. The goal is to trick someone into entering an Online Banking user ID, password, one-time passcode, or other personal information.
That’s why checking the website address matters more than judging how the page looks.
Phishing scams: How to spot and avoid them
Imagine you search for your bank or credit union. A result near the top uses its name and familiar language. It may even call itself the “Official Website” or include links for logging in and finding support.
You click. The next page looks almost exactly like the website you expected.
But the website address belongs to someone else.
The FBI has warned about this tactic. Criminals buy search advertisements that lead to copied websites. They use them to impersonate banks, credit unions, businesses, and government services.
A “Sponsored” label means someone paid for the placement. It doesn’t prove the advertiser is the company or organization named in the ad.
When someone signs in on the copied page, the attacker can steal the information entered there. They may use it to access a real account, move money, change account details, or support another scam.
FBI warning about copied websites in search advertisements
Start with the full website address at the top of your browser. Don’t rely on the company name shown in a search result or on the page itself.
For example, if you’re trying to reach Numerica, check the address before entering any information.
A search may uncover warnings or reports from other people. It can’t guarantee that a website is safe, especially if the site is new.
Not necessarily.
The lock symbol means information sent between your browser and that website is encrypted. It doesn’t prove who owns the website. Scam websites can also use encrypted connections.
Close the page. Then contact Numerica right away if you entered:
Call 800.433.1837 or use the number on the back of your Numerica card. You can also visit a Numerica branch. Don’t use contact information from the suspicious website.
Tell us what information you entered. We’ll help you secure your account and determine what needs attention.
You may need to change your Online Banking password and the password for the email connected to your account. Review your contact information, account alerts, and recent account activity .
You might not notice anything right away. If you entered information, treat it as exposed. Contact Numerica even if your account still looks normal.
Don’t wait for money to disappear. The sooner you contact us, the sooner we can help.
For more recovery steps, read What to do if your identity is stolen.
Call Numerica at 800.433.1837 or visit a branch. Tell us where you found the website and what happened.
Don’t return to the suspicious website to collect information you don’t already have.
Include the website address and any information you already saved. Don’t delay contacting Numerica if you entered account or personal information.
Think you found a fake Numerica website or entered information on one? Call 800.433.1837. We’d rather help you check than have you take the chance.
Written September 2026
Reviewed by the Numerica Fraud team: Helping members protect their money across Spokane, North Idaho, Wenatchee, Moses Lake, and the Tri-Cities.