Contact Us

How to Reach Us

For questions regarding accounts, loans or deposits, the member service center is available to assist you. You can reach us at the following phone numbers. We are available to answer your questions Monday - Thursday from 8:30 a.m. to 5:30 p.m., Friday from 8:30 a.m. to 6:00 p.m., and Saturday from 9:00 a.m. to 3:00 p.m.

Wenatchee Valley	509.662.6117
Spokane	509.535.7613
Tri-Cities	509.734.6900
North Idaho	208.667.5151
Toll Free	800.433.1837

Click here for Branch Locations and Hours

Technical Support

If you have questions about Online Banking, Mobile Banking, Bill Pay, Online Applications, or our website our E-Service Center is here to help. We are available to answer your questions Monday - Thursday from 8:30 a.m. to 5:30 p.m., Friday from 8:30 a.m. to 6:00 p.m., and Saturday from 9:00 a.m. to 3:00 p.m.

Spokane	509.343.7785
Toll Free	800.255.9194
Chat

Other Important Numbers

Debit Card Fraud

800.682.6075
888.241.2440
909.941.1034 for Collect Calls outside the US

Visa Card Lost/Stolen/Fraud

800.682.6075

Debit Card Lost/Stolen

800.682.6075
888.241.2510 Toll Free Reporting within the US
909.941.1398 for Collect Calls outside the US

Activate new or re-issued cards at: www.activatemycards.com

Click here to report phishing attempts and email fraud

Report lost or stolen cards

We've made it easy to report a lost or stolen card. Simply log in to Better Online Banking and click the link for "Block Card" under the "E-Services" drop down menu. Choose the card you need to block and the reason, then click "Confirm". You will receive a message that your card was successfully blocked. It's that easy!

If you'd rather call us to report your card lost or stolen you can reach us at 800.682.6075.

Media

Numerica Administration Offices

Open 9:00 a.m.-5:00 p.m.
14610 E. Sprague, Spokane Valley, WA 99216
Phone: 509.535.7613 or 800.433.1837

Mailing Address

Numerica Credit Union
PO Box 4000
Spokane Valley, WA 99037

E-Mail Address

To apply for a loan online click here. You can email us by clicking on the address below or by copying and pasting the address into the "To" box of your email. Email is an unsecured transaction and should only be used for general comments and questions. Please DO NOT include: Account Numbers, Social Security Numbers or other personal identification numbers. It is possible for someone to intercept your information during this transaction. While this is unlikely, the possibility does exist and you should be aware of it.

NCUMemberService@numericacu.com

Email our webmaster at NCU@numericacu.com.