How to Reach Us
For questions regarding accounts, loans or deposits, the member service center is available to assist you. You can reach us at the following phone numbers. We are available to answer your questions Monday - Thursday from 8:30 a.m. to 5:30 p.m., Friday from 8:30 a.m. to 6:00 p.m., and Saturday from 9:00 a.m. to 3:00 p.m.
If you have questions about Online Banking, Mobile Banking, Bill Pay, Online Applications, or our website our E-Service Center is here to help. We are available to answer your questions Monday - Thursday from 8:30 a.m. to 5:30 p.m., Friday from 8:30 a.m. to 6:00 p.m., and Saturday from 9:00 a.m. to 3:00 p.m.
Other Important Numbers
Debit Card Fraud
909.941.1034 for Collect Calls outside the US
Visa Card Lost/Stolen/Fraud
Debit Card Lost/Stolen
888.241.2510 Toll Free Reporting within the US
909.941.1398 for Collect Calls outside the US
Activate new or re-issued cards at: www.activatemycards.com
Report lost or stolen cards
We've made it easy to report a lost or stolen card. Simply log in to Better Online Banking and click the link for "Block Card" under the "E-Services" drop down menu. Choose the card you need to block and the reason, then click "Confirm". You will receive a message that your card was successfully blocked. It's that easy!
If you'd rather call us to report your card lost or stolen you can reach us at 800.682.6075.
Numerica Administration Offices
Open 9:00 a.m.-5:00 p.m.
14610 E. Sprague, Spokane Valley, WA 99216
Phone: 509.535.7613 or 800.433.1837
Numerica Credit Union
PO Box 4000
Spokane Valley, WA 99037
To apply for a loan online click here. You can email us by clicking on the address below or by copying and pasting the address into the "To" box of your email. Email is an unsecured transaction and should only be used for general comments and questions. Please DO NOT include: Account Numbers, Social Security Numbers or other personal identification numbers. It is possible for someone to intercept your information during this transaction. While this is unlikely, the possibility does exist and you should be aware of it.
Email our webmaster at NCU@numericacu.com.