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Online Banking and Mobile App FAQs

Let Online Banking and our Mobile App do the work for you!

Digital solutions like our Online Banking and Mobile App let you manage your money from anywhere. It’s easy and convenient! If you are looking for more freedom when managing your accounts, here are tips and tricks to make the most of Online Banking and our Mobile App.

Reasons to use Numerica’s digital solutions:

  • 24/7 access to your money
  • Manage your money on the go
  • Pay your bills from one place
  • Quick and simple to use

Check out the following Online Banking and Mobile App FAQs.

What should I do if I have trouble signing in?

Online Banking

Make sure you have the correct username and password. If you forgot – no worries! You can get access to both your username and password if needed.

Enter your username and select the ‘log in’ button. On the right hand side of the next screen, you can select which one you are having trouble with.

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To retrieve your username – all you need is your Member Number, last four digits of your Social Security number, date of birth, and password.

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To reset your password - you will need your Member Number, last four digits of your Social Security number, date of birth, and user name.

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Mobile App

Click the menu in the top left corner and choose “Forgot Username” or “Forgot Password” depending on what you need. Then follow the same instructions as shown above for Online Banking.

Where is my full account number?

Online Banking

You can find your full account number in your account summary. If you need your full account number to set up direct deposit or automatic payments, there are two ways to get what you need. You can view the full account number from your account summary page under the Number column. Or, you can download the Direct Deposit Form.

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Direct Deposit Form – Click on the E-Services menu option on the green bar, then click on Direct Deposit Form. Choose the name on the account, and which account you want the information for, then click Submit. The page will then have a link to download a PDF of the Direct Deposit Form. 

Mobile App

To see your full account number, you will have to log into Numerica Online Banking.

Where can I find Numerica’s routing number?

Online Banking

You can find Numerica’s routing number at the bottom of your account summary.

Tip: You will need this routing number to set up automatic payments and direct deposit. Numerica’s routing number is 325182690.

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Mobile App

Keep scrolling - Numerica’s routing number is at the very bottom of your account summary!

How do I get to Budget Manager?

That’s a great question – kudos to you for wanting to use your Budget Manager! Check out our Budget Manager FAQs for a step-by-step guide.

How do I find my statements?

Online Banking

Your eStatements can be found toward the top of the page in the green menu bar. Learn more about eStatements!

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Mobile App

Once you sign in to the Mobile App, click the menu on the top left corner and select eStatements on the list.

How do I set up Bill Pay?

It’s easy! Numerica’s free Bill Pay gives you the security and convenience of paying your bills all from one place.  You can set up Bill Pay in both Online Banking and the Mobile App by adding payees and making payments.

Online Banking

You can find the Bill Pay button in the green menu bar. Set up your payments right there! If you run into any issues, click the ‘Need Help?’ button and select what you would like help with.

Mobile App

Bill Pay is available in the Mobile App too! Once you sign in, click the menu on the top left corner and select Bill Pay on the list.

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Other helpful resources

Check out our checking account and ATM and Mobile Deposit FAQs. If you’re more of a visual learner – we have video tutorials to help you live will.

 

Today's Rates

July 8, 2020

Home Equity Line of Credit

as low as 3.50% APR

Certificates

as high as 1.05% APY

Visa Rates

as low as 7.99% APR

Auto/Truck (New/Used)

as low as 2.49% APR

Bonus Checking

1.05% APY