COVID-19 update

Visiting your favorite Numerica branch looks different during COVID-19. With member well-being at the heart of our mission, we have two priorities:  

1. Making branch visits as safe as possible.
2. Providing helpful alternatives to in-person visits.

Prioritizing safety at the branch

As we strive to provide exceptional and essential service to you at our branches during COVID-19, here are four ways you can help us all live well:

1. Wear a mask. At our Washington branches, this is required.
2. Maintain a distance of 6 feet. Physical distancing protects yourself and those around you.
3. Stay home if you’re sick. If you have COVID or are experiencing symptoms of any kind, this is not the time to venture out.
4. Be kind. The masks might cover our smiles, but they can’t conceal our positive tones and friendly service.

We are limiting the number of members in our open branch lobbies. Our team will set up text alerts when the lobby is at capacity so you can wait in your car until it's your turn to be served.

Branch location updates

As COVID has caused occasional shifts, up-to-date hours of operation for each of our 21 branches are maintained on this website. Visit our locations page for specific information about your preferred branch.

Alternatives to visiting a branch

Make a face-to-face Video Banking appointment

From opening a new account to applying for a loan, many transactions typically done at a branch can now be done from your kitchen table thanks to Video Banking. Schedule your appointment in advance by calling 800.433.1837.

Deposit your checks through the Numerica App

Mobile deposit is simple and secure. Simply “sign, snap, and submit”:

Numerica is dedicated to helping our members live well. We are monitoring developments regarding coronavirus (COVID-19) to take precautions to minimize risk and keep our members and staff safe.

We are committed to keeping our branches open and available to members. However, to reduce the risk of illness to you and our staff, we urge you to use Numerica’s Mobile App, ATMs, and Online Banking to give you immediate and convenient access to your accounts anytime, anywhere.

If you're experiencing financial hardship, please contact us. We're here to support you!

Numerica Support:

• Member Service Center - call 800.433.1837
• Online chat - click the "chat" button in the lower-right hand portion of the screen. Chat is available Monday - Friday.
• Branches - we request you observe social distancing guidelines to keep you and our staff safe