Susan Joseph Nielsen is the Executive Director for the College Success Foundation-Spokane. CSF provides the unique integrated system of supports and scholarships to inspire underserved, low-income students to finish high school, graduate from college and succeed in life. She has also been the Principal/Owner of Strategic Niche, LLC, a consultancy specializing in reputation management, branding, media relations, corporate and investor relations communications and crisis preparation. Susan's executive background and client engagements include the energy, technology, higher education, natural resources, nonprofit and health care sectors. As a small business owner, consultant and freelance journalist she has also focused on community philanthropy and volunteerism throughout her career. She is a graduate of Washington State University and received an advanced degree in Interdisciplinary Studies from Eastern Washington University. Susan is Accredited in Public Relations (APR) through the Public Relations Society of America. She has been an active volunteer with many boards and committees including Spokane Public Schools, American Red Cross, Spokane Public Relations Society of America, Girl Scouts of Eastern Washington and Northern Idaho, Junior Achievement of Washington, Spokane MARCOM, Alpha Chi Omega alumnae group and Leadership Spokane.
She enjoys walking, fishing, boating and traveling. Susan and her husband Scott have two adult sons. The entire family has been active in the credit union movement for several years and they value the many ways Numerica Credit Union participates in and supports the communities where members reside.
Prior to serving on the Board of Directors, Susan served as a member of Numerica's Audit Committee.